Thank you for your fixture purchase from INITIAL-LED. Please take a moment to complete this warranty form. Keep a copy of your receipt as they are needed for the claim process and will help us better assist you.
In the case of product failure, in order to obtain a manufacturer`s guarantee from INITIAL-LED, please follow these steps in the order indicated:
1. Turn off the energy source once failure is identified.
2. Fill out this form completely; missing or incorrect information may delay return shipment.
3. Within 72 hours of submitting (week days), you will be contacted by our technician who will provide you with an RMA number and instruction for shipment if necessary.
1. A copy of your receipt
2. Photos of installation
2. Video of the defective unit in action (min. 10 sec.)