COMMERCIAL INDUSTRIAL LED LIGHT MANUFACTURER

Warranty Form

WARRANTY FORM

Thank you for your fixture purchase from INITIAL-LED. Please take a moment to complete this warranty form. Keep a copy of your receipt as they are needed for the claim process and will help us better assist you.

In the case of product failure, in order to obtain a manufacturer`s guarantee from INITIAL-LED, please follow these steps in the order indicated:
1. Turn off the energy source once failure is identified.
2. Fill out this form completely; missing or incorrect information may delay return shipment.
3. Within 72 hours of submitting (week days), you will be contacted by our technician who will provide you with an RMA number and instruction for shipment if necessary.

Documentation needed:

1. A copy of your receipt
2. Photos of installation
2. Video of the defective unit in action (min. 10 sec.)

Full Name

Company Name

Phone

Email




CHARACTERISTICS OF PRODUCT:

Product Category

Model number (SKU):

INFORMATION REGARDING PRODUCT FAILURE:

Description:


Invoice copy (10mb max | jpg or pdf file)



Failure image | video (30mb max | jpg | avi or mov file)



I hereby certify that the information contained in this form is exact and complete. This information is provided with the understanding that it will be utilized in the determination of the validity of the warranty.

I have read and accepted the terms and conditions of the exchanges between http://initial-led.com/terms-and-conditions/. I guarantee INITIAL-LED that the information stated above is to the best of our knowledge, correct, and that I'm authorized to complete this form.


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